Dear FlyBase Users,

At the same time as FlyBase's migration to the D. melanogaster genome assembly release_6 (FB2014_04, July 2014), FlyBase completely moved our genome viewer from GBrowse_1 to GBrowse_2. There are some enhanced features of GBrowse_2 that warranted this migration, most notably that all D. melanogaster genome features could be made available through a single menu and that the tracks could be shifted vertically by dragging and dropping.

However, over the last few weeks, there have been sporadic failures of GBrowse_2. These failures resulted in poor performance and inability of some GBrowse_2 tracks to load. There were also issues with following certain links from reports and other locations on our site into GBrowse_2. These issues have been resolved as of Monday August 11^th and GBrowse_2 has been fully functional since then.

If you encounter GBrowse problems, first, please try clearing your cache and cookies that correspond to the flybase.org domain (instructions at https://kb.iu.edu/d/ahic). If after doing so, you continue to encounter problems, please contact us by clicking the Contact FlyBase link at the bottom of every page (http://flybase.org/contact/email).

In addition to the GBrowse issues, we coincidently had an unrelated failure with our help mail that resulted in the loss of 22 help mails between August 6^th and 9^th. If you contacted us during this period and are still awaiting a response, please resend your message.

Thank you for your understanding and your continued support of FlyBase.

With our best wishes,

The FlyBase Team